View farha naz zaman’s profile on linkedin, the world's largest professional community farha naz has 1 job listed on their profile see the complete profile on linkedin and discover farha naz’s connections and jobs at similar companies. Grameenphone is a gsm-based cellular operator in bangladesh and market leader with more than 50% of the bangladeshi market share grameenphone started operations on march 26, 1997 grameenphone started operations on march 26, 1997. Grameenphone ltd aims at providing reliable, widespread, convenient mobile and cost effective telephone services to the people in bangladesh irrespective of where they live the famous slogan of grameen phone is – “connectivity is productivity” the objectives: grameen phone believes in service, a service that leads to good. In grameenphone corporate governance framework being a technology oriented business entity, grameenphone emphasises key objectives to create value for shareholders and to ensure the long-term success of the company corporate governance in grameenphone 39.
13 objective of grameenphone 26 14 grameenphone organgram 27 15 products of grameenphone 28-37 16 gsm, vas, international roaming 38-40 17 customer satisfaction through the prism 45-64 of findings 18 recommendation 65 19 conclusion 66 20 bibliography 67 21 annexure (questionnaire) 68-72 7. Basically grameenphone has two objectives first objective would be to gain an economic return on its investments and second objective would be to involve in major contribution in the economic development of bangladesh. Vision, mission, values and goals of grameenphone ltd essay sample the key to accomplish this vision is a mentality where every one of us works together - vision, mission, values and goals of grameenphone ltd essay sample introduction making it easy to purchase and utilize our services.
Mission and vision of grameenphone summarize their goals and objectives in mission and vision statements both these things serve different purposes for the company but are often confused with each other while a mission statement describes what the company wants now, the vision statement describes what the company wants to be in the future let’s talk about vision statement. Explaining the objectives of this program, , mahmud hossain, ccao grameenphone said, “while we are on the verge of entering a new era of 4g services, it is more pertinent now that internet availability will be more widespread than ever. •handling the high valued subscribers of grameenphone through outbound loyalty programs with the objective of retention •selling to customers through outbound campaigns initiated by clm department •proactively aware/inform customers regarding our products/service. Introduction to grameenphone grameenphone, widely known as gp, is the leading telecommunications service provider in bangladesh with more than 377 million subscribers (as of april 2012), grameenphone is the largest cellular operator in the country.
Objective of the study is to compare the performance between grameenphone and robi in the telecommunications sector of bangladesh this study is based on the basis of both primary and. The main objective of this research paper is to explore and investigate the product and service quality of grameenphone company of bangladesh by analyzing the subscriber’s response of grameenphone. Description of grameenphone ltd as a company – a description of the establishment of grameenphone ltd its mission, vision, goals, objectives, approaches, activities, area coverage, administrative structure, legal entity and other information. “customer satisfaction of grameenphone and 13 objective of the report the objective of the study may be viewed as: 9 broad objectives 9 specific objectives broad objectives to find out customers satisfaction of grameenphone company limited specific objectives. Strategic service factors leading to grameenphone’s success objective of this study is to analyze the customer’s strategic service factors leading to grameenphone’s success and workplace issues here with the help of telecommunication technology gp can empower () a .
Management perception of grameenphone and to do a gap analysis in between customer expectation and management perception for which the gap model of service quality has been used. Customer satisfaction level of grameenphone ltd 1 background of the report 11 introduction topic of my internship project is “assessing customer satisfaction of grameenphone” 12 objectives this project was designed to accomplish three objectives from my point of view, these issues are very important find out the gap between. Grameenphone ltd, the largest cell phone operator of the country having a subscriber base of about 17 million at that period (btrc, 2008b), had to approach this regulatory directive with great importance as interconnection termination charge is the source of 2nd largest revenue stream for the company (grameenphone annual reports, 2008 – 2011. Introduction grameenphone ltd is the market leader of the telecommunication industry in bangladesh with more than 36 million subscribers as of december 2011 it is a joint venture enterprise between telenor and grameen telecom corporation.
Sing the level of customer satisfaction of grameenphone limited piepared and submitted by: farzana wazed yen 34 objectives of the grameenphone 35 gp's strategy 36 company service report titled assessing the level of customer satisfaction of grameenphone is the. Specific objectives: the specific objectives will be to find out specific areas of satisfaction of airtel & grameenphone users to figure out specific areas of dissatisfaction of airtel & grameenphone users to know the overall satisfaction level of the customers.
Objectives 2 significance of the study 3 hypothesis 4 methodology 5 introduction of the company 6 vision, mission, values & brand promises 7 address of grameenphone 8 objective &strategy 9 history of grameenphone ltd 10 management of grameenphone ltd 10 organizational structure 11 products & services offered by grameenphone 12. Swot analysis of grameenphone ltd abstract: grameenphone widely known as gp, is the leading telecommunications service provider inbangladesh with more than 32 million subscribers (as of june 2011), grameenphone is the largestcellular operator in the country. Churn prediction, segmentation analysis boost marketing campaigns with nearly 40 million mobile phone subscribers that account for 427 percent of the sim card market, grameenphone is the leading provider in bangladesh.